COOKIE POLICY OF MOBEE

Last updated: 27 July 2026

1. Scope of application

This Cookie Policy applies to the website mobee.space, to Mobee reserved areas and to the public venue pages hosted on the Mobee domain.

The policy explains:

what cookies are
which technologies may be used
for which purposes they are used
which cookies require consent
how to change or withdraw preferences

The website operator is:

2. What cookies are

Cookies are small text files stored on the user’s device when visiting a website.

Technologies with similar functions may include:

local storage
session storage
online identifiers
pixels
SDK
scripts
tags
session identifiers
measurement technologies

In this document the term “cookie” also includes, where appropriate, such technologies.

3. First-party and third-party cookies

First-party cookies are set directly by Mobee.

Third-party cookies are set or read by external parties, for example:

Stripe
Google Analytics
security providers
messaging providers
tools embedded in pages

Cookies may be:

Session cookies

They are deleted when the browser is closed or when the session expires.

Persistent cookies

They remain on the device for a determined period or until deleted by the user.

5.1 Strictly necessary cookies

They are necessary to:

load the website
protect requests
prevent attacks
maintain a session
authenticate the user
remember the login, when requested
manage checkout
save cookie preferences
balance traffic
ensure security and continuity

These cookies do not normally require prior consent because the website or the requested service could not function properly without them.

5.2 Preference and functionality cookies

They allow remembering:

language
locale
interface settings
display preferences
non-essential configurations
any filters or user choices

When they are not strictly necessary for the requested service, they are used subject to prior consent.

5.3 Analytics cookies

They are used to understand:

number of visits
pages viewed
traffic source
device
errors
feature usage
website performance

When analytics tools allow third parties to identify or track the user, they are activated only after consent.

5.4 Marketing or profiling cookies

They may be used to:

measure campaigns
attribute conversions
create segments
display personalised communications
measure promotional activities

Mobee must not activate profiling cookies before the user has given valid consent.

5.5 Referral cookies and Partner Program

When the user arrives through a Partner’s link, Mobee may store a referral code to attribute any subsequent subscription to the Partner.

The ordinary attribution window is 90 days.

The referral cookie:

does not change the service price, except for promotions expressly indicated
does not allow the Partner to access the Customer’s complete data
may allow the Partner to view click and conversion statistics
must not be used for profiling unrelated to the Partner Program

Strictly necessary Mobee cookies

Name: Mobee session cookie
Provider: WebWise Consulting Limited
Purpose: session maintenance, authentication and security
Duration: session or configured technical duration
Category: necessary
Consent: not required

Name: security or anti-CSRF token
Provider: WebWise Consulting Limited
Purpose: protection against fraudulent requests and attacks
Duration: session
Category: necessary
Consent: not required

Name: “remember me” cookie
Provider: WebWise Consulting Limited
Purpose: keep the user authenticated when the relevant option is selected
Category: necessary at the user’s request
Consent: not required

Name: language preference
Provider: WebWise Consulting Limited
Purpose: remember the selected language
Duration: up to 12 months
Category: functional
Consent: not required when necessary to remember a choice expressly made

Name: cookie consent preference
Provider: WebWise Consulting Limited or CMP provider
Purpose: document cookie-related choices
Duration: normally up to 6 months
Category: necessary
Consent: not required

Name: Partner or referral code
Provider: WebWise Consulting Limited
Purpose: attribute a registration or subscription to the Partner who generated the contact
Duration: 90 days
Category: functional/attribution
Consent: to be assessed and managed via banner in countries where required

Stripe

Stripe may set cookies and identifiers necessary to:

perform checkout
prevent fraud
authenticate the payment
protect transactions
comply with legal obligations

Provider: Stripe
Purpose: payment and fraud prevention
Duration: determined by Stripe
Category: necessary for the requested checkout
Consent: normally not required when strictly necessary for payment

The user who chooses to proceed to payment is redirected or connected to the Stripe environment and will also be subject to Stripe’s privacy notice.

Google Analytics 4, if active

Standard cookies may include:

Name: _ga
Purpose: distinguish users for statistical purposes
Ordinary duration: up to 2 years
Category: analytics
Consent: required
Name: _ga_<ID>
Purpose: maintain session state and produce statistics
Ordinary duration: up to 2 years
Category: analytics
Consent: required
Name: _gid, if used
Purpose: browsing statistics
Ordinary duration: about 24 hours
Category: analytics
Consent: required

Google Analytics must be configured so that it is not loaded before consent when applicable law so requires.

On first access, when non-strictly necessary cookies are present, Mobee displays a banner that allows the user to:

accept all cookies
reject all non-necessary cookies
open settings
choose individual categories
read this Cookie Policy

Rejecting non-necessary cookies does not prevent use of the website’s essential features.

Accept and reject buttons must be presented clearly and accessibly, without making rejection unnecessarily more difficult.

No non-necessary analytics, advertising or profiling cookie must be installed before consent.

Mere continued browsing, scrolling or closing the banner does not constitute consent.

The user may change or withdraw consent at any time through the link:

“Cookie settings”

which must be permanently available in the website footer.

Withdrawal:

is free of charge
must be as simple as giving consent
does not affect the lawfulness of processing carried out before withdrawal
prevents future use of rejected cookies, except strictly necessary ones

9. Browser preferences

The user may delete or block cookies through their browser settings.

Blocking strictly necessary cookies may prevent:

login
checkout
retention of preferences
use of the reserved area
the proper functioning of some pages

10. Do Not Track and Global Privacy Control

Some browsers transmit “Do Not Track” or “Global Privacy Control” signals.

When required by applicable law and technically supported, Mobee treats such signals as a request to opt out of sale, sharing or targeted advertising.

Because there is no uniform standard applicable everywhere, behaviour may vary depending on the jurisdiction and technical configuration.

11. Public venue pages

Public pages relating to menus, reservations and orders are hosted by Mobee but are configured by the relevant venue.

The venue may be the controller of the data collected through such pages.

The platform’s technical cookies remain managed by WebWise; any additional tools activated by the venue must be adequately documented and may not be installed in breach of consent settings.

12. International transfers

Some providers may process data outside the user’s country.

When required, WebWise adopts:

standard contractual clauses
adequacy decisions
contractual safeguards
supplementary measures
minimisation and encryption

Further information is contained in the Privacy Policy.

This Cookie Policy may be updated in the event of:

new cookies
changes of providers
regulatory changes
new features
changes to duration or purposes

The actual list shown in the preferences panel must be kept up to date with the tools actually present.

14. Contacts

For information about cookies: